L/Certified service · South Bay Lexus Service, Torrance
L/Certified Lexus Maintenance and Service Perks
Buying an L/Certified Lexus includes more than a warranty. It comes with included maintenance, roadside help and travel protection. Here's what's included, how long it lasts, what isn't covered, and how to use it at our Torrance service department.
By the South Bay Lexus Service TeamUpdated November 3, 2026Source: Lexus L/Certified program and warranty guide
Short answer
Do I get free service with a certified Lexus? Yes. L/Certified buyers get their next four factory-recommended maintenance services at no charge, within 2 years or 20,000 miles of purchase, whichever comes first. You also get 24/7 roadside assistance for two years, a loaner vehicle when warranty repairs take more than 8 hours, and trip-interruption coverage if a covered breakdown happens far from home.
At a glance
Every L/Certified Service Perk
Perk
What you get
How long
Included maintenance
Your next four factory-recommended scheduled services
2 years or 20,000 miles from purchase, whichever comes first
Roadside assistance
24/7, 365 days a year, through the Lexus app or by phone
2 years, starting when the basic warranty expires or on your purchase date, whichever is later
Loaner vehicle
A loaner when warranty repairs keep your Lexus at the dealer more than 8 hours
Up to 5 days, during L/Certified warranty coverage
Trip interruption
Meals and lodging up to $200 per night for 3 nights, plus a rental car up to $50 per day for 5 days
When a covered repair happens 100+ miles from home and takes more than 8 hours
Connected services trials
Trials such as Remote Connect or Safety Connect, which vary by vehicle and model year
Varies
Source: Lexus L/Certified Certification & Warranty page and L/Certified Warranty Supplement and Roadside Assistance Guide.1 Check the warranty guide for full terms and conditions.
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How the four services work
An Example: Buying at 32,000 Miles
Your four services follow the maintenance schedule for your model, starting from wherever your vehicle is when you buy it.
20,000-mile window32,000 → 52,000 mi
Service 1~35k
Service 2~40k
Service 3~45k
Service 4~50k
Lexus maintenance usually comes in 5,000-mile steps, so four services fit within the 20,000-mile window. If you drive less, the 2-year limit may come first. Book each service on schedule so you don't lose one.
Illustration only. Your actual intervals come from your vehicle's Lexus maintenance schedule. See what each interval includes in our Lexus maintenance schedule and cost guide.
Lexus CPO maintenance vs. new
L/Certified Maintenance vs. New-Car Maintenance
L/Certified buyers get twice as many included services as new-car buyers, for twice as long.
2Included services with a new Lexus, at 6 months/5,000 miles and 12 months/10,000 milesLexus new-vehicle program
4Included services with an L/Certified Lexus, within 2 years/20,000 miles of purchaseLexus L/Certified program
FAQ
L/Certified Service Questions
Included maintenance
Does a certified pre-owned Lexus come with free maintenance?
Yes. Every L/Certified Lexus includes the next four factory-recommended scheduled maintenance services, at no charge, within 2 years or 20,000 miles of purchase, whichever comes first.
When does L/Certified complimentary maintenance start?
It starts when you buy your L/Certified vehicle. The 2-year and 20,000-mile limits count from your purchase date and mileage.
What is included in each service?
Each visit covers the factory-recommended maintenance for that interval on your model, as listed in the Lexus maintenance schedule. Our maintenance schedule guide shows what happens at each interval.
What isn't included?
Repairs that aren't covered by warranty, wear items such as tires, brake pads and wiper blades, and any maintenance after the fourth service or after the 2-year/20,000-mile window. If we find something that needs attention during an included service, we'll explain it and give you a price before doing any work.
Warranty, roadside & travel
Is roadside assistance included with L/Certified?
Yes. Lexus Roadside Assistance is available 24/7 for two years, starting when the original basic warranty expires or on your purchase date, whichever is later. You can reach it through the Lexus app.
Do I get a loaner car during repairs?
Under the L/Certified program, Lexus provides a loaner when warranty repairs keep your vehicle at the dealer more than 8 hours. At South Bay Lexus, our own loaner policy also offers loaners for qualifying warranty visits longer than two hours, by appointment. Drivers must be 21 or older and bring a license, proof of insurance and a credit card.
What happens if my car breaks down on a road trip?
If a covered repair happens more than 100 miles from home and keeps the vehicle out of service more than 8 hours, L/Certified trip interruption reimburses meals and lodging up to $200 per night for up to 3 nights, plus a rental car up to $50 per day for up to 5 days.
How long is the L/Certified warranty?
Two years with unlimited miles, starting when the original 4-year/50,000-mile warranty ends or on your purchase date, whichever is later. See the full warranty comparison.
Service at South Bay Lexus
How do I book my included L/Certified services?
Book online or call our service department at 310-507-1525. Mention that your vehicle is L/Certified so the visit is coded correctly.
What are South Bay Lexus service hours?
Monday through Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 4:00 PM. Closed Sunday. We're at 24777 Crenshaw Blvd, Torrance, CA 90505.
Can you pick up my car for service?
Yes. Pick-up and drop-off service is available for a $25 fee. Book it when you schedule your appointment.
What can I expect while I wait?
A Wi-Fi-equipped lounge, a complimentary café and a complimentary car wash with service. Our technicians are factory-trained and certified at the Lexus College.
South Bay Lexus Service · Mon–Fri 7–6, Sat 8–4
Use Your Included Services
Book your next L/Certified service online, or call 310-507-1525.
